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Contact Us

We’re here for you.
Get in touch!

Animated illustration of a man holding a phone, contacting easykind’s supportive team.

Free
Screening

Book a time to speak to one of our team members! It’s your time to ask all the questions you may have.

Get in Touch

Ask us about our telehealth consults,
Get extra support or say hello to the friendly team!

Call Us

Mon–Thur 8am – 6pm,
Fri 8am – 4.30pm AEDT,
excluding public holidays.

1800 052 115

Email Us

Our friendly
easykind support team
is always there to help.

[email protected]

Contact the easykind team

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FAQs:

How it works

Click “Start here” on the website to see if easykind is the right healthcare provider for you. Book an initial phone consultation with one of our friendly doctors or nurse practitioners.

We’ll normally call you before the consultation to introduce ourselves and ensure you’re comfortable with the process, but you’re always welcome to contact us directly first.

It is recommended that patients who are new to alternative healthcare book a follow-up consultation after 1-month.

Beyond that, it’s up to the patient and the doctor or nurse practitioner to decide how frequently or infrequently the return consultations should occur.

Most prescriptions expire after six months, so a long-term patient will typically have at least two consultations per year.

You don’t need your camera on! Our consultations are conducted over the phone, so you only need to speak with your doctor or nurse practitioner.

Our initial consultations are 20-30 minute phone calls.

There’s no need to leave your home at any stage of the process.

The only things that we need from you before the consultation are your $29 payment to confirm the timeslot and your patient intake form. Links to complete the payment and form will be emailed to you upon booking your initial time slot.

To make sure your consultation is as smooth as possible, please take consideration and care in completing your patient intake.

No need!*

All consultations must be paid for at least 24 hours before the consultation.

Same-day consultations are available, with payment made when booking.

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