Thank you for choosing Easykind (formerly Cannabate). We understand the importance of your privacy and are dedicated to safeguarding the information you provide to us.
You can obtain a copy of the Australian Privacy Principles from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Collection of Personal Information:
We collect and handle your Personal Information in a fair and lawful manner, respecting your privacy. Whenever possible, we collect your Personal Information directly from you. You may provide your personal information to us through various means, including but not limited to:
- Making inquiries or placing orders for goods or services on our website (https://easykind.com.au)
- Contacting us via telephone or facsimile
- Correspondence, whether written or electronic, such as completing online forms or emailing us
- Participating in customer satisfaction and market research surveys
- Administration of our services
- Other necessary actions to manage our business effectively
Please note that our Partner Doctors or Partner Practitioners may also collect and retain your personal information, including health information, in the course of providing services.
What Personal Information We Collect and Why:
Personal Information refers to information or opinions that can identify an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
We gather this Personal Information through various means, such as interviews, correspondence (including electronic means), our website (https://easykind.com.au), publicly available sources, cookies, billing and shipping information, device ID, IP address, statistics on page views, traffic, standard web log-in information, details of services you inquire about, and employment information (if applicable). We may also collect Personal Information from third parties. However, we take reasonable steps to ensure you are informed of such information provided to us by third parties.
We collect your Personal Information primarily to provide our services to you, share information with our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, which you would reasonably expect. You can unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Whenever we collect Personal Information, we will explain why we are collecting the information and how we intend to use it, wherever appropriate and feasible.
Sensitive information, as defined in the Privacy Act, includes details about an individual’s racial or ethnic origin, political opinions, membership in associations, religious or philosophical beliefs, trade union membership, criminal record, or health information.
We will only use sensitive information for the primary purpose it was obtained, for a secondary purpose directly related to the primary purpose, with your consent, or as required or authorized by law.
We strive to collect Personal Information directly from you. However, in certain circumstances, we may receive information from third parties. When this occurs, we will take reasonable steps to inform you of the information provided to us by the third party.
Disclosure of Personal Information:
We may disclose your Personal Information in the following situations:
- With your consent
- When required or authorized by law
Security of Personal Information:
We store your Personal Information securely to protect it from unauthorized access, misuse, loss, modification, or disclosure. When your Personal Information is no longer necessary for its intended purpose, we will take reasonable steps to destroy or permanently de-identify it. However, please note that most of the Personal Information will be stored in client files, which we will retain for a minimum of 7 years.
Access to Your Personal Information:
You have the right to access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We do not charge a fee for access requests, but we may charge an administrative fee for providing a copy of your Personal Information. To ensure the security of your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of Your Personal Information:
We strive to ensure that your Personal Information is accurate, complete, and up-to-date. We take reasonable steps to achieve this goal. If you find that the information we hold about you is inaccurate or needs updating, please notify us promptly so that we can update our records and continue to provide you with quality services.
Green Australia Wholesale Pty Ltd (‘Easykind’ formerly Cannabate)
94 Upper Heidelberg Rd, Ivanhoe VIC 3079
Phone: 0450 222 484
Thank you for entrusting Easykind with your privacy and personal information.