Step 1: Receiving your portal invitation
After your initial consultation, you will receive an email with an invitation to activate your patient portal account. If you’ve already received the email, log in here.
Step 2: Activate your portal account
- Click the portal link.
- Enter your email address and log in with the ‘one-time password’ (OTP), then;
- Create a secure password to activate your account.
Important: Ensure that you are the one to create the login details for your account. Do not share your login details with anyone; create a unique password to keep your account secure.
Step 3: Update your information
- After logging in, locate the profile icon in the top right corner.
- Hover over the icon, then click the “My profile” option.
- This will direct you to your account details, where you can edit your phone number, email, or mailing address.
- Update your details and click “Save” to confirm the changes.
Remember to double-check that your address, phone number and email are correct.
Need help navigating the portal?
Watch this quick guide: How to Use the Portal
If you’re having trouble accessing the portal or need a new activation link, please email [email protected] or call/text 1800 052 115.
If you’re looking for information about becoming a patient, email [email protected].
