easykind is an alternative health clinic built for patients, by patients. Our mission is to provide compassionate and cost-effective alternative healthcare to everyday Australians.
Welcome to the pre-screen 💚
For a limited time, $9 initial consults!
Before booking your consultation, please confirm you meet all the following criteria:
I am over the age of 18.
I am not currently pregnant, breastfeeding or trying to conceive.
I do not have a history of schizophrenia, bipolar type 1 and 2 disorder or have experienced psychosis.
By ticking the boxes above, I confirm that I meet the stated criteria, and that the information provided is true and accurate to the best of my knowledge.
You’re ready to book in for an initial consultation!
To begin your booking process, please provide your contact details below - we’ll send your consult details and reminders via email.
You're ready to book a consult with one of our friendly practitioners!
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FAQs
Here’s everything
we get asked
AZ
About easykind
We started easykind for people like us.
We may be the right option if you:
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Want to support your wellbeing with cost-effective alternative healthcare that’s delivered with compassion and understanding.
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Want an online, alternative healthcare solution available Australia-wide.
Speak to our patient onboarding team to find out more: 1800 052 115
Our mission is to provide cost-effective alternative healthcare Australia-wide.
We’re here for those who are often overlooked by the healthcare system. Whether you’re managing multiple responsibilities, navigating complex healthcare needs, or simply searching for care that prioritises accessibility and puts you first, we’re here for you.
We understand if you need more information about what we do. Through a consultation, our doctors and nurse practitioners may be able to discuss a range of health conditions, including chronic pain, depression, anxiety, sleep disorders and more.
Send us an email at [email protected] or call us on 1800 052 115. We’re happy to help you along the way!
Send us an email at [email protected] or call us on 1800 052 115.
Our friendly support team is always here to help!
We’re online 8 am – 6 pm (AEDT), Monday – Thursday and Friday 8 am – 4.30 pm (AEDT), excluding public holidays.
Sorry, friend! You must be 18 years or older to book a consultation.
We recommend speaking with your GP if you’re under 18 and wish to discuss alternative healthcare with a clinician.
Pricing
Our initial consults are $9, and the follow-up consults are $29.
No. Patients are required to pay 100% of the costs associated with the consultation and treatment.
Your consultation must be paid for at least 24 hours before the consultation.
Same-day consultations are still available, but require payment upon booking.
easykind does not offer Afterpay for consultations however, our preferred pharmacy, iHealth Pharmacy offers Afterpay.
How it all works
It’s simple! Start with our 3-question pre-screen to help you decide if easykind is the right alternative healthcare clinic for you.
From there, you can book an initial consultation with one of our friendly and experienced doctors or nurse practitioners.
Before your consultation, we’ll give you a call to introduce ourselves and let you know what to expect.
You’re always welcome to call us directly anytime on 1800 052 115. We’re online 8 am – 6 pm AEDT, Monday – Thursday and Friday 8 am – 4.30 pm AEDT, and we love a chat!
(excluding public holidays)
If you’re new to alternative healthcare, our doctors and nurse practitioners often recommend a follow-up consultation after 1 month.
The usual easykind patient has a review consultation after months 1 and 4. After that, they typically see their doctor or nurse practitioner once every 6 months. If you’re a long-term patient, you can expect at least 2 consultations per year.
This may change based on your health needs, budget and personal preferences.
All consultations take place over the phone, wherever you’re most comfortable.
Your initial consultation lasts between 20-30 minutes.
To confirm your consultation, all you need to do is:
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Complete your Patient Intake Form.
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Make the $9 consultation payment.
Don’t forget, it’s important that your intake form is completed and the appointment is paid for at least 24 hours in advance to avoid auto-cancellation. Both links will be emailed to you upon booking your consult.
The more accurate your intake form is, the smoother your consultation will be. It’s completely confidential and gives your doctor or nurse practitioner the best picture of how they can best help you.
For most patients, no referral is needed. You won’t need a referral letter unless your doctor or nurse practitioner specifically requests a letter of support from your regular practitioner.
Simply take the 3-question pre-screen and, if we’re the right clinic for you, book your consultation.
You can find our full cancellation policy in our Terms and Conditions.
You can cancel or reschedule your consultation via phone or email [add links to phone and email] 24 hours beforehand.
If we don’t hear from you within this timeframe or you miss your consult, you may need to pay again to rebook.
Yes! Patients receive a digital patient card and supporting documentation.
If prescribed by a doctor or nurse practitioner, medication can be dispensed by a licensed Australian pharmacy in accordance with TGA regulations. Our preferred pharmacy is iHealth Pharmacy.
Patient portal
After your initial consultation, you will receive an email with an invitation to activate your patient portal account. When you’ve received the activation link, you can access the portal here.
If you’re having trouble accessing the portal or need a new activation link, please email [email protected] or call/text 1800 052 115.
If you’re looking for information about becoming a patient, email [email protected].
To update your details, please follow these simple steps in your patient portal:
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Locate the profile icon in the top right corner.
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Hover over the icon, then click the “My profile” option.
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This will direct you to your account details, where you can edit your phone number, email, or mailing address.
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Update your details and click “Save” to confirm the changes.
Remember to double-check that your address, phone number and email are correct.